Terms & Conditions
These Terms & Conditions apply to all purchases and use of the website operated by Harrison & Kate Montreal. By accessing our website and placing an order, you agree to the terms outlined below.
1. Applicability
By placing an order through HarrisonKateMontreal.com, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Product Information
We strive to ensure that all product descriptions, images, pricing, and information on our website are accurate and up to date. However, minor variations, typographical errors, or inaccuracies may occasionally occur.
Please note that colors may appear slightly different depending on screen settings and lighting conditions.
3. Orders & Payments
Orders are processed only after full payment has been successfully received.
We accept a variety of secure payment methods depending on the customer’s location, including major credit cards and trusted online payment providers. Customers are responsible for ensuring that their selected payment method is valid and available in their region.
Harrison & Kate Montreal reserves the right to cancel or refuse any order if fraudulent activity or unauthorized transactions are suspected.
4. Processing & Shipping
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Processing Time: 1–3 business days
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Estimated Shipping Time: 5–12 business days depending on destination and carrier conditions
We work with trusted international fulfillment partners to ensure reliable delivery and product availability.
Please note that shipping times are estimates and may occasionally be affected by customs procedures, carrier delays, holidays, weather conditions, or other factors beyond our control.
5. Returns & Cancellations
Please refer to our separate Return Policy for detailed information regarding returns, refunds, and cancellations.
Orders may only be canceled or modified within 24 hours after being placed.
6. Liability
Harrison & Kate Montreal is not responsible for lost, delayed, or damaged packages once tracking information confirms successful delivery to the address provided by the customer.
Customers are responsible for ensuring that all shipping information entered during checkout is accurate and complete.
7. Intellectual Property
All website content, including but not limited to text, product images, branding, logos, graphics, and design elements, is the intellectual property of Harrison & Kate Montreal and may not be copied, reproduced, or used without written permission.
8. Complaints & Customer Support
If you have any questions, concerns, or complaints, please contact our customer support team at:
We aim to respond to all inquiries within 5 business days.
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with applicable international consumer and e-commerce regulations.